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PROJECT 02 / SERVICE DESIGN · 2025
Academic Industry Challenge · Arup
ROLE AND AUTHORSHIP
Five-person academic team. Personal contributions: senior HR manager interview, secondary research, synthesis, report sections, presentation slides 18–21, and shared visual direction.

Original presentation photograph - speculative service-design proposal.
PROPOSED INTERVENTION / SPECULATIVE ACADEMIC CONCEPT
A safety system proposed around the workday.

Proposed workday interventions.

Simulated supervisor dashboard.
01 / RESEARCH

24-hour worker-wellbeing journey - identified presentation contribution.
Senior HR manager interview findings.
Shared systemic analysis.

Stakeholder context - collaborative academic research synthesis.
Heat, dust and fatigue
→ Proposed environmental hazard monitoring and safety alerts.
Communication barriers
→ Simplified visual warnings; multilingual support remains future development.
Supervisor decision complexity
→ Clear hazard identification, information hierarchy and response actions.
Surveillance anxiety
→ Transparent data use, consent, privacy safeguards and non-punitive governance are necessary.
These relationships describe proposed design decisions, not proven safety benefits.
02 / STRATEGIC FORESIGHT
Proposed fixed safety pole → environmental and hazard monitoring → on-site visual/audio warnings → supervisor dashboard assessment → response or emergency escalation. These are service relationships, not validated hardware capabilities or working emergency integrations.

Three-horizon strategy - identified presentation contribution.

Proposed service blueprint; no operational deployment.
03 / SIMULATED EXPERIENCE
Hazard → assessment → response. Each simulated screen identifies a risk, shows its context and offers supervisor actions. The three scenarios use the original interface artwork; worker identifiers remain obscured.

Simulated heat-stress alert; identifying details obscured.

Slip Hazard Alert - simulated prototype; worker identifiers obscured.

Simulated fall-risk alert; identifying details obscured.
ORIGINAL TEAM PRESENTATION / 29 SLIDES
The complete project presentation.
Explore the original final presentation: research, service strategy, prototype development and proxy feedback.
1 / 29 Code Blue · Beyond Efficiency
SCOPE & EVIDENCE
No working AI deployment or on-site validation. Worker privacy, consent and identification require further resolution. Arup was an industry challenger in the course brief.
Peers, internal team members and an instructor acting as a senior client/supervisor proxy reviewed the mockups. Feedback highlighted alert clarity and recognizable icons, while asking for more nuanced supervisor actions, multilingual access, worker privacy and transparent data use. No construction-worker field trial, deployed AI performance or measured incident reduction was established.

Early proxy feedback - classmates, team members and instructor/client proxy.
DES475 academic challenge referencing Arup; no commercial commission, endorsement or implementation is claimed.


